Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Problem with FF on Mac Mini

  • 2 replies
  • 1 has this problem
  • 17 views
  • Last reply by Ian

more options

Hi All - I have FF working well on a Windows PC and a Net Book and have newly installed it on a 2021 Mac Mini. It works fine but when I restart the Mac it has forgotten that I Sync'd FF previously and so has none of my bookmarks or preferences. I can re-sync and everything appears but why is it forgetting between times and what can I do to fix it? Thanks for any advice. Ian.

Hi All - I have FF working well on a Windows PC and a Net Book and have newly installed it on a 2021 Mac Mini. It works fine but when I restart the Mac it has forgotten that I Sync'd FF previously and so has none of my bookmarks or preferences. I can re-sync and everything appears but why is it forgetting between times and what can I do to fix it? Thanks for any advice. Ian.

Chosen solution

Make sure you install Firefox properly and that you do not launch Firefox from the DMG (Disk Image) file.

Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Make sure you install Firefox properly and that you do not launch Firefox from the DMG (Disk Image) file.

Open the Firefox Disk Image file and drag the Firefox application to the Applications folder on your hard drive. You shouldn't double-click the Firefox application to run it from the Disk Image, but instead drag it out of the DMG folder.

more options

Thanks co-el. Succinct and to the point. I have no idea how I managed to install FF correctly previously! Ian.