Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

account blocked

  • 4 replies
  • 1 has this problem
  • 38 views
  • Last reply by Willie

more options

hello, my account was blocked when trying to login from my new smartphone, please help

Thank you so much

hello, my account was blocked when trying to login from my new smartphone, please help Thank you so much

Modified by Willie

Chosen solution

I called for an administrator.

Read this answer in context 👍 0

All Replies (4)

more options

Are you talking about Firefox sync? The block should release after about a day. This could be from failed attempts to access the account or if an e-mail sent to the address on file with the website was returned.

more options

Yes, it is about firefox sync, my account has been like this for about 3 weeks, thanks for answering c:

more options

Chosen Solution

I called for an administrator.

more options

The problem was solved, infinite thanks friend, have a good day.