Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

account blocked

  • 4 replies
  • 1 has this problem
  • 15 views
  • Last reply by Willie

more options

hello, my account was blocked when trying to login from my new smartphone, please help

Thank you so much

Modified by Willie

Chosen solution

I called for an administrator.

Read this answer in context 👍 0

All Replies (4)

more options

Are you talking about Firefox sync? The block should release after about a day. This could be from failed attempts to access the account or if an e-mail sent to the address on file with the website was returned.

Helpful?

more options

Yes, it is about firefox sync, my account has been like this for about 3 weeks, thanks for answering c:

Helpful?

more options

Chosen Solution

I called for an administrator.

Helpful?

more options

The problem was solved, infinite thanks friend, have a good day.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.