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I've lost my bookmarks after resetting my PC and trying to reconnect to my Firefox account

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  • 1 has this problem
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  • Last reply by FredMcD

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I've just had to reset my PC and when I restarted I went to install FIrefox, followed all the links but all my bookmarks have disappeared - over ten years of adding links! I am devastated. What can I do?

I've just had to reset my PC and when I restarted I went to install FIrefox, followed all the links but all my bookmarks have disappeared - over ten years of adding links! I am devastated. What can I do?

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When you said 'reset,' do you mean you reinstalled Windows? Did you select to keep your files?

Look for a folder called windows.old in your user folder. C:/users