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Instagram For Desktop Failing To Load Images

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  • 1 has this problem
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  • Last reply by FredMcD

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When using Instagram for Desktop random images fail to load

When the website is first accessed all is well, but once refreshed some images and profile pictures are greyed out and a brief description of the image in words appears rather than the image it's self.

On the occasions this happens the cross appears where the reload page button is

The issue is not replicated on either Waterfox, Chrome or Edge so I can only assume that it is a setting within Firefox that is causing the issue which is annoying as Firefox is my default browser !

Any suggestions would be gratefully received.

When using Instagram for Desktop random images fail to load When the website is first accessed all is well, but once refreshed some images and profile pictures are greyed out and a brief description of the image in words appears rather than the image it's self. On the occasions this happens the cross appears where the reload page button is The issue is not replicated on either Waterfox, Chrome or Edge so I can only assume that it is a setting within Firefox that is causing the issue which is annoying as Firefox is my default browser ! Any suggestions would be gratefully received.

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/

https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection


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