Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox hijacked

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

more options

I clicked on an ad on my local news site and got cryxos hijacking firefox. windows 7. Microsoft security essentials does not catch it but adaware does catch it. The problem is that it keeps coming back. Is my next step to uninstall firefox and reinstall it?

All Replies (1)

more options

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.