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Autolog-in does not work after log-in to Mozilla account

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Hi,

my Firefox suddenly stop autologging my to Facebook or Gmail. After every restart of the application, I have to accept again cookies on every site. I have followed these steps and nothing helped. https://support.mozilla.org/en-US/questions/1176200

Then I tried to restore my default settings and autologin works again. Until my Mozilla synchronised with my account.

Can anyone, please, help? Thank you.

Hi, my Firefox suddenly stop autologging my to Facebook or Gmail. After every restart of the application, I have to accept again cookies on every site. I have followed these steps and nothing helped. https://support.mozilla.org/en-US/questions/1176200 Then I tried to restore my default settings and autologin works again. Until my Mozilla synchronised with my account. Can anyone, please, help? Thank you.

Chosen solution

Are there other devices connected to this Firefox Sync Account ?

You can reset the password for the Sync account to reset all data stored on the Sync server.


This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
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Chosen Solution

Are there other devices connected to this Firefox Sync Account ?

You can reset the password for the Sync account to reset all data stored on the Sync server.


This issue can be caused by corrupted cookies or blocked cookies.

  • check the permissions for the domain in the currently selected tab in "Tools -> Page Info -> Permissions"

You can use these steps to make a website recognize and remember you.

  • create a cookie allow exception with the proper protocol (https:// or http://) to make a website remember you

You can check that you aren't clearing important cookies.

  • using "Delete cookies and site data when Firefox is closed" keeps cookies with an allow exception
  • using "Clear history when Firefox closes" to clear cookies clears all cookies including cookies with an allow exception you may want to keep
  • clearing "Site Preferences" clears exceptions for cookies, images, pop-up windows, and software installation and exceptions for passwords and other website specific data
  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Exceptions"
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Your ‘logged-in’ status is stored in special cookies. If the cookie is removed, you are logged out.


You may be in Private Browsing mode or told Firefox not to remember.

Type about:preferences#privacy<enter> in the address bar. The button next to History, select Use Custom Settings.

Turn off Always Use Private Browsing Mode Turn on Remember My Browsing And Download History At the bottom of the page, turn on Clear History When Firefox Closes. At the far right, press the Settings button. Turn on ONLY Cache and Form And Search History leaving the others off.


Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac

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Problem is solved. Thank you guys. There was checked "Delete cookies and site data when Firefox is closed".