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Location trouble on Windows 10 and Firefox 92.0

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  • Last reply by FredMcD

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Using latest updated Windows 10 and latest updated Firefox 92.0, when I open up Google Maps and click on "Show your Location" button it shunts me off to the middle of Chicago, rather than downtown Menlo Park, CA.

I double checked whether my WIndows Settings were set to allow location, and it was still set to "On." I also tried using Chrome and there, everything worked as expected. I also tried Microsoft Edge, and there it was broken as well.

So, the problem could be with Windows or Firefox apparently...Not sure how to fix or at least work around the problem.

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Hi Fred,

Thanks for replying. Here are the responses to your questions:

http://whatismyipaddress.com/ Gives me the apparent correct location as Palo Alto, the location of my DCO for AT&T. Which is next door to Menlo Park. There is not enough detail on the map, but it says Palo Alto.

http://browserleaks.com/geo Gives me the incorrect location that I was complaining about in central Chicago.

https://whatismyipaddress.com/geolocation This is a text page that explains the first item above, which I went ahead and read.

https://html5demos.com/geo/ Gives me the incorrect location that I was complaining about in central Chicago.

https://www.iplocation.net/find-ip-address Gives my location, based on my IP4 address, as being in Cupertino, some 15 miles south of here.


https://support.mozilla.org/en-US/questions/1197142#answer-1115502 It appears Microsoft Maps is part of Windows 10, but I went ahead and installed it anyway. There was no change, even though I set my default location as being in Menlo Park, when I bring up maps it reverts to Chicago.


https://support.mozilla.org/en-US/kb/does-firefox-share-my-location-websites This is an information page, which I have read and looked at several times while trying to solve my problem on my own.


Thanks again for replying and I hope my answers to your questions can lead to solution.

-Dirk

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http://whatismyipaddress.com/ Under the map, look for Location Not Accurate?

Did you check out Location Not Accurate?


Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

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Hi Fred,

I went ahead and updated my location under http://whatismyipaddress.com/ and they promised an update some time in the near future.

I also tried restarting in Troubleshoot Mode and that did not solve the problem.

What does seem clear to me, is that HTML5 seems to be giving me the problem and not my IP address. Of the first set of links you had me try, the http://browserleaks.com/geo and https://html5demos.com/geo/ are the ones indicating the problem. It's also curious that Google Chrome doesn't have the problem.

Thanks again for looking into this.

-Dirk

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Let us know when the problem is fixed. And how.

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