Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password not accepted for Firefox account

  • No replies
  • 1 has this problem
  • 3 views
more options

I cannot get past the "Get Started" intro because it does not accept my password. I have verified it is the correct email and password both, and even reset the password. After resetting, I gave it 24 hours so that it was, without a doubt, changed across the board. I have double-checked every character as I entered them, accounting also for case sensitivity. It still does not accept my password for my Firefox Account to advance past "Get Started".

I cannot get past the "Get Started" intro because it does not accept my password. I have verified it is the correct email and password both, and even reset the password. After resetting, I gave it 24 hours so that it was, without a doubt, changed across the board. I have double-checked every character as I entered them, accounting also for case sensitivity. It still does not accept my password for my Firefox Account to advance past "Get Started".