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firefox immediately closes itself upon clicking it

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

babsthecat65
babsthecat65
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every time i click the application, it loads for a moment and then a windowed tab flashes for a second, before immediately closing itself. no error messages or crash reports are visible after.

every time i click the application, it loads for a moment and then a windowed tab flashes for a second, before immediately closing itself. no error messages or crash reports are visible after.

All Replies (1)

FredMcD
FredMcD
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You can check for issues caused by a corrupted or incomplete Visual C++ installation that is missing runtime components (Redistributable Packages) required by Firefox, especially VCRUNTIME140_1.dll.

In that case, I would install both 32-bit and 64-bit "Visual Studio 2015, 2017 and 2019" downloads, (x86: vc_redist.x86.exe and x64: vc_redist.x64.exe) from https://support.microsoft.com/help/2977003/the-latest-supported-visual-c-downloads