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disappearance of open tabs and part of the history

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  • 1 has this problem
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  • Last reply by cor-el

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Hi, today, by reopening the firefox browser, all the open tabs have disappeared and the history is more than a month old. How to get it all back. There are about two that's all that had disappeared: configuration, navigation preferences, history, extensions ... How can we prevent this from happening again?

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Hi lees.garcia, sorry to hear about this problem.

If you haven't already, could you close out of Firefox and do a normal Windows shutdown and restart to complete any pending updates and release any file locks.

If Firefox again starts up without your data, could you check whether your stuff is available in a different profile, as follows:

Profile Manager Page

Inside Firefox, type or paste about:profiles in the address bar and press Enter/Return to load it.

This page should list at least one profile and could list many. (Each profile has two folders and one or more buttons. Do not use any Remove buttons!)

The profile that Firefox is currently using will have this:

This is the profile in use and it cannot be deleted.

Do you have another profile named default or default-longnumber listed on this page? If so, you can check whether it is the one you were using recently by clicking its Launch profile in new browser button.

If it isn't what you want, simply close that new window.

If it IS what you want, back on the about:profiles page, click the Set as default profile button for that profile so Firefox uses it automatically at the next startup.

Any luck so far?

Helpful?

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Note that there is no backup for the history like there is for the bookmarks and only a backup of places.sqlite can give you the history back.

You can look at a utility to browse System Restore points.

Helpful?

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