Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox blocking website due to PR_CONNECT_RESET_ERROR. Chrome does not have this issue. What can I do?

  • 4 replies
  • 1 has this problem
  • 20 views
  • Last reply by dave258

more options

Hello, only Firefox is blocking this website for me. I wanted to get away from Chrome but I may have to go back if this can't be fixed. The website is https://rotary.vsgdover.com/ How can I just add an exception to make this site load? I really don't want to go back to bloated Chrome just for one silly website.

Hello, only Firefox is blocking this website for me. I wanted to get away from Chrome but I may have to go back if this can't be fixed. The website is https://rotary.vsgdover.com/ How can I just add an exception to make this site load? I really don't want to go back to bloated Chrome just for one silly website.

Chosen solution

dave258 said

Is there any way for now to just tell firefox that this site is ok and let me connect to it?

Firefox isn't rejecting the site, the site is rejecting Firefox. I don't know whether there is a workaround for that.

Read this answer in context 👍 0

All Replies (4)

more options

The code PR_CONNECT_RESET_ERROR indicates that the web server or an intermediary, such as a firewall or router, terminated the connection attempt (TCP code RST).

This could occur because Firefox shared its preferred connection parameters and the server doesn't support them. When I check the following test page, both Firefox and Safari are rejected by the server:

https://www.ssllabs.com/ssltest/analyze.html?d=rotary.vsgdover.com

And the test site considers their ciphers "weak."

Does the site deal with important information? If so, I suggest sharing that link with them to investigate (and hopefully beef up) their configuration.

more options

jscher2000 said

The code PR_CONNECT_RESET_ERROR indicates that the web server or an intermediary, such as a firewall or router, terminated the connection attempt (TCP code RST). This could occur because Firefox shared its preferred connection parameters and the server doesn't support them. When I check the following test page, both Firefox and Safari are rejected by the server: https://www.ssllabs.com/ssltest/analyze.html?d=rotary.vsgdover.com And the test site considers their ciphers "weak." Does the site deal with important information? If so, I suggest sharing that link with them to investigate (and hopefully beef up) their configuration.

Thank you for this information and that website, I'll definitely bring it up to them because yes it does deal with important information. Is there any way for now to just tell firefox that this site is ok and let me connect to it?

more options

Chosen Solution

dave258 said

Is there any way for now to just tell firefox that this site is ok and let me connect to it?

Firefox isn't rejecting the site, the site is rejecting Firefox. I don't know whether there is a workaround for that.

more options

jscher2000 said

Firefox isn't rejecting the site, the site is rejecting Firefox. I don't know whether there is a workaround for that.

Understood. Thank you again for the help and quick answers.

Modified by dave258