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Website won't load sometimes

  • 2 replies
  • 1 has this problem
  • 28 views
  • Last reply by firefox1378

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Hi, i have a strange loading behavior of some websites, that i created.

As an example, this URL: (it's an German website) https://mc-2021.hanno-fair-impuls.de/impuls-08-06-jahresevent-harzer-marketing-treff-marketing-speaker-abend.html

The page loads sometimes immediately and sometimes in doesn't until i hit refresh. And after i hit refresh it loads direct. Sometimes if the page is loaded, some resources like CSS files are not loaded completely , so the page looks broken, because of those missing CSS files. I cannot really describe the problem, it seems like the page is stuck in some situations and sometimes not.

In Chrome this behavior never happens and the URL opens direct. (I tested this very often in Chrome) Also there is no server problems like to much connections or load problems of the server.

Hopefully you can help me or point me to the right direction to find the reason of this problem.

Thank you.

Greetings Jay

All Replies (2)

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Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window

Helpful?

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Hi cor-el, first of all, thank you for your time and help. I tried your help and with "safe-mode" there is not loading problem. But i don't see the reason in the logs of firefox. Can it be logged somehow? I need know the reason for this problem. We have some other visitors with the same problem and we can not tell them to visit the page with "safe-mode".

I have attached some images where you can see, that the page is loaded but not all resources. The page is not displayed in the browser und there is still the loading indicator goin on. It's like the page is waiting for something until it can be shown.

Maybe it can help you to guide me in the right direction.

Thank you for your help.

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