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Bookmarks and extensions disappeared after speeding up firefox

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  • Last reply by FredMcD

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I recently clicked on a pop up to speed up firefox and now my bookmarks and extensions are missing. I can't seem to import the back up as well. What can I do to bring back my bookmarks? I have important journals bookmarked for my research.

I recently clicked on a pop up to speed up firefox and now my bookmarks and extensions are missing. I can't seem to import the back up as well. What can I do to bring back my bookmarks? I have important journals bookmarked for my research.

Chosen solution

I think what you did was a refresh.

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update

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Chosen Solution

I think what you did was a refresh.

Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update