Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

(Malware?) Pop-up keeps appearing on same website

  • 1 reply
  • 1 has this problem
  • Last reply by FredMcD

more options

Hi. I am constantly getting this popup (see attached) when on the Nine.com.au site (using Firefox 87.0 on Mac OS 10.14.6). It is only occurring on this particular website and only seems to happen when I'm using Firefox as my browser. I've gone to the same site in both Chrome and Safari and the popup doesn't appear. FWIW, the TV network that this website it affiliated with was recently the target of a (suspected State orchestrated) cyber attack - not sure if that's just coincidence and completely unrelated to the issue I'm having: https://www.9news.com.au/national/nine-network-hit-by-cyber-attack-threatening-news-services-nationwide/c653fe12-a5c4-4da8-9a33-b902f1325eed Obviously I haven't clicked through on the popup, I just close it each time, but it's getting annoying and I can't seem to get rid of it. Thank in advance.

Attached screenshots

All Replies (1)

more options

I had no issues with either link.

Remove History For One Site {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed free to use malware scanners. Each works differently. If one program misses something, another may pick it up.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.