Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox Crashes on Launch

more options

I am running Ubuntu 20.04.2 LTS. I wasn't having any issues with Firefox until it crashed unexpectedly and showed the Mozilla Crash Reporter. Now I can't launch Firefox and only receive the Crash Reporter. I have tried uninstalling and reinstalling Firefox from the command line. If I attempt to uninstall Firefox from the Ubuntu Software GUI, I get an error that it can not be uninstalled because of unmet dependencies (although it doesn't list any missing dependencies). I have submitted a crash report with Crash ID: bp-fe22d740-064d-4990-a5ee-13c080210227.

Thank you for any help you may be able to offer.

All Replies (2)

more options

That is a problem with the color profile of your display monitor that is either too large or incompatible with Firefox.

  • Firefox 86.0 Crash Report [@ qcms_data_create_rgb_with_gamma ]

This issue has been fixed in Firefox 87 Beta.

  • Bug 1694670 - Linux startup crash in [@ qcms_data_create_rgb_with_gamma]

(please do not comment in bug reports
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html
)


Helpful?

more options

Thank you! I installed 87 Beta and I'm up and running again

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.