Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Changes happened, cannot sign onto sites I normally use, dont know what to do, tried all troubleshooting

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

clyons206
clyons206
more options

Been using Firefox for years, all of a sudden 2 sites no longer works, everyone says it is Firefox fault, and all say to switch browsers. The sites do work on Chrome, but i do not want to switch. PLEASE HELP, I am by no means a computer person, but do need. Nothing new has been installed, and to my knowledge nothing has been changed, other than probable updated. The sites worked fine, then they did not work at all. This all started about 30 days ago, maybe 45

Been using Firefox for years, all of a sudden 2 sites no longer works, everyone says it is Firefox fault, and all say to switch browsers. The sites do work on Chrome, but i do not want to switch. PLEASE HELP, I am by no means a computer person, but do need. Nothing new has been installed, and to my knowledge nothing has been changed, other than probable updated. The sites worked fine, then they did not work at all. This all started about 30 days ago, maybe 45

All Replies (1)

FredMcD
FredMcD
more options

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}