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problem : Firefox always start from zero, empty

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  • 1 has this problem
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  • Last reply by FredMcD

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Hello, I don't find any solution on the web When i restart my computer, Firefox is totally "empty" (= "from zero") : no passwords, no cookies, no nothing... Maybe someone knows what to do ? thx a lot ! :)

Hello, I don't find any solution on the web When i restart my computer, Firefox is totally "empty" (= "from zero") : no passwords, no cookies, no nothing... Maybe someone knows what to do ? thx a lot ! :)

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Macs: Make sure you install Firefox properly and that you do not run Firefox from within the DMG (Disk Images) file. https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-mac