Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I don't have any idea about what "organization" is "managing" my browser

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by cor-el

user262155
user262155
more options

[http://about:preferences#general ( hopefully) this is "Your browser is being managed by your organization."] Looking at my options today, I noticed that while I was on the general page, I noticed this phrase above the GENERAL heading, and I was surprised, about what this meant. when I clicked the option box that was next to the phrase mentioned, I was taken to a place I didn't recognize and found the page to be nothing like I had seen before. So hopefully the screen print with print our for someone viewing it, and I can get some answers to what I should do next. Thank you Mike

[http://about:preferences#general ( hopefully) this is "Your browser is being managed by your organization."] Looking at my options today, I noticed that while I was on the general page, I noticed this phrase above the GENERAL heading, and I was surprised, about what this meant. when I clicked the option box that was next to the phrase mentioned, I was taken to a place I didn't recognize and found the page to be nothing like I had seen before. So hopefully the screen print with print our for someone viewing it, and I can get some answers to what I should do next. Thank you Mike

All Replies (2)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Are you using Firefox on a laptop supplied by your employer or school?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

What security software do you have?

Some security software uses this to inject their root certificate in Firefox to be able to intercept internet traffic.

You can check the about:policies#active page to see whether policies are active (63+).

You can inspect the Mozilla and Firefox keys with the Windows Registry Editor in HKEY_LOCAL_MACHINE and in HKEY_CURRENT_USER with the Windows Registry Editor to see whether GPO policy rules are active.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\

Note that the mere presence of the "Mozilla\Firefox\" key is sufficient to make Firefox display this notification, so if you have the Firefox key then remove it and only leave the Mozilla key or remove this key as well if it is empty.

  • HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox\ =>
    HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\