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Sing in problems

  • 1 reply
  • 1 has this problem
  • 17 views
  • Last reply by jscher2000

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My account was blocked when trying to log in, I did not receive the email with the confirmation code, my email is correct, valid and functional.

Modified by José Salgado

All Replies (1)

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Hi, is the primary email address on your account a Gmail address? Google has been having some outages. The Gmail server may be rejecting messages to your account from the Firefox Account server, or server response may be very intermittent.

I suggest waiting until we hear more from the Firefox Accounts team on whether they can do something on the back end for all Gmail users affected by lockouts (once Gmail is fully back to normal). Until then, sorry!