Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox will not display this web page

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by FredMcD

david365
david365
more options

Firefox will not display this web page from simplisafe, my security company.

I can not log into my account, firefox hangs with showing a message trying to connect.

Do not have this problem with other browsers

Thanks

https://webapp.simplisafe.com/

Firefox will not display this web page from simplisafe, my security company. I can not log into my account, firefox hangs with showing a message trying to connect. Do not have this problem with other browsers Thanks https://webapp.simplisafe.com/
Attached screenshots

All Replies (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}