Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

when signing in to my Chase account in the last 36 hours the address defaults to cutil-und null null it's not a problem on Chase's end. Has to be the browser. Please help.

  • No replies
  • 1 has this problem
  • 8 views
more options

Over the last 36 hours whenever I try to sign in to my Chase account after I enter my user name and password the progress wheel goes around and around for 10 to 15 seconds then the address defaults to cutil-und null null. Can anyone help. Chase checked and said there is no problem on their end with my account so there has to be something in the browser settings causing this, but I have no idea what it could be. Can anyone help?

Over the last 36 hours whenever I try to sign in to my Chase account after I enter my user name and password the progress wheel goes around and around for 10 to 15 seconds then the address defaults to cutil-und null null. Can anyone help. Chase checked and said there is no problem on their end with my account so there has to be something in the browser settings causing this, but I have no idea what it could be. Can anyone help?