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icons for my add-ons.

  • 2 replies
  • 1 has this problem
  • 27 views
  • Last reply by FredMcD

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With the last update I can no longer find the icons for my add-ons. If I can not access my password manager I can not use Firefox. and that upsets me. I checked the add on page and they are enabled.

With the last update I can no longer find the icons for my add-ons. If I can not access my password manager I can not use Firefox. and that upsets me. I checked the add on page and they are enabled.

All Replies (2)

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nanb381 said

With the last update I can no longer find the icons for my add-ons.

It’s possible that there is a problem with the file(s) that store the extensions registry.

Type about:support in the address bar and press enter.

Under the page logo on the left side, you will see Application Basics. Under this find Profile Folder. To its right press the button Show Folder. This will open your file browser to the current Firefox profile. Now Close Firefox.

Windows: Show Folder; Linux: Open Directory; Mac: Show in Finder

Linux: Under the page logo on the left side, you will see Application Basics. Under this find Profile Directory. To its right press the button Open Directory.

Delete all extensions* files and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

After, restart Firefox.

See "Corrupt extension files":

+++++++++++++++++++++++++++ You will have to approve the updating one last time.

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nanb381 said

If I can not access my password manager I can not use Firefox

Please explain the problem in detail. What happens? What is/are the exact error message(s) ?


Are you using a password add--on/program?


Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?