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Firefox isn't working with macOS Catalina

  • 3 replies
  • 1 has this problem
  • Last reply by cor-el

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I just upgraded to Catalina OS and Firefox either freezes or crashes and I need constantly reboot the computer. This is a similar problem i have on Chrome as well. Please help with any suggestions. Remote learning for grade schoolers is difficult enough.

All Replies (3)

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Hi, do you try to drag the Firefox installation to the Trash and installed the latest version of Firefox?

See more:

In the Max OS X v10.7 and later, "~/Library" folder in Home directory normally is a hidden folder.


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HI Kathryn, I just want to make sure you've seen the reply by simin1723 to your question, as you most likely weren't sent an email notification for it.


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If you have submitted crash reports, please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also:


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