when I try to open troubleshooting information, it sends me to an empty tab.
I was having a problem where whenever i used google search, it would use yahoo instead. I saw a fix for this that resetting the browser is a way to fix it, but i need to get into troubleshooting information first. however, whenever i try to get into troubleshooting information, it sends me to a blank white tab with not url. I would really appreciate help because I'm getting annoyed with this.
All Replies (1)
Try to start Firefox in Safe Mode to see if that works.
- Windows: hold down the Shift key while starting Firefox
- Mac: hold down the Options key while starting Firefox