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Page from news site will not appear in browser

  • 3 replies
  • 1 has this problem
  • 14 views
  • Last reply by FredMcD

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Hi - Suddenly, I am not able to view The Globe and Mail website from my Firefox browser. When I click a link, it goes to the page (i can see the URL is correct), but the screen is blank - no error message, nothing (image attached). If i copy and paste the URL directly from Firefox browser to another browser (have tried Chrome and Edge), the site comes up fine.

Help!

Example link: https://www.theglobeandmail.com/investing/personal-finance/household-finances/article-second-covid-19-wave-has-parents-struggling-to-decide-whether-they-can/

Hi - Suddenly, I am not able to view The Globe and Mail website from my Firefox browser. When I click a link, it goes to the page (i can see the URL is correct), but the screen is blank - no error message, nothing (image attached). If i copy and paste the URL directly from Firefox browser to another browser (have tried Chrome and Edge), the site comes up fine. Help! Example link: https://www.theglobeandmail.com/investing/personal-finance/household-finances/article-second-covid-19-wave-has-parents-struggling-to-decide-whether-they-can/
Attached screenshots

Modified by staceymudie

Chosen solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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All Replies (3)

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Chosen Solution

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

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Thank you!!!!

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Glad to help. Safe Surfing.