Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

browers

  • 10 replies
  • 1 has this problem
  • 29 views
  • Last reply by FredMcD

more options

while browsing the pages go black and then i have to reload pages. also my highlights images won't display any more.

All Replies (10)

more options

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Helpful?

more options

This did not solve anything, still won't display highlights and browser quits and have to restart searches

Helpful?

more options

Helpful?

more options

I notice this extension in your System Details list: Bing Search Engine That is not the official search engine that shows as Bing with ID "bing@search.mozilla.org" in your list.

Helpful?

more options

Either I am a dumbass or nothing is helping.. Is there no actual people support for Firefox because I am ready to just remove the whole fucking thing!

Helpful?

more options

I am an older gentleman with little computer knowledge and it doesn't make sense to have a program that doesn't offer customer support

Helpful?

more options

I took Firefox completely out of my computer(uninstalled and re-installed it). this still didn't resolve the problem. I had a full diagnostic done and no malware or viruses were detected

Helpful?

more options

Helpful?

more options

this didn't help

Helpful?

more options

Start your Computer in safe mode with network support. Then start Firefox. Try Secure websites. Is the problem still there?

http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting Any Computer In Safe Mode; Free Online Encyclopedia

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.