Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Change email on Firefox account

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by DoPhi

more options

My Firefox account has only one email address. I want to change it. When I access the "Change Primnary Email Address on Firefox Accounts" I'm advised I need to have a secondary email address. I don't have one. The process then says I have to add one. When I go to add an address it directs me to the Firefox Icon in upper right where I'm supposed to get a drop down menu that will do the addition. When I access the icon, I get a SYNC option and nothing else. Would someone be able to help me out please.

My Firefox account has only one email address. I want to change it. When I access the "Change Primnary Email Address on Firefox Accounts" I'm advised I need to have a secondary email address. I don't have one. The process then says I have to add one. When I go to add an address it directs me to the Firefox Icon in upper right where I'm supposed to get a drop down menu that will do the addition. When I access the icon, I get a SYNC option and nothing else. Would someone be able to help me out please.

All Replies (1)

more options

Surely someone has tried to add a necessary second email ID and had difficulty?