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after upgrading and creating anew profile I have lost all my previous data, address book, emails and saved emails.

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

malcolm.johns3
malcolm.johns3
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provide detailed step by step recovery of data if possible

provide detailed step by step recovery of data if possible

All Replies (1)

FredMcD
FredMcD
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Check your old profile for the missing data.


https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.