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Confirmation email never arrives in my Inbox. Please help.

  • 3 replies
  • 1 has this problem
  • 15 views
  • Last reply by user2999622

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I'm locked out of Two-Step Authentication, and should be getting an email as an alternative. I go to https://accounts.firefox.com. Here I sign in and it says:

"Confirm your account

Check your email for the verification link sent to (email)"

Nothing is in my inbox



I NEVER get the email. I've tried and tried. I have account@firefox.com added as a contact. I dug through my spam, trash, junk, inbox.. everything. I've tried to resend the email over and over. I've tried waiting days in between sending. I've tried doing this on my phone also. I have nothing from: account@firefox.com

Something about Microsoft and Mozilla isn't playing along well. Mozilla displays my email address and it is the correct email. I have previous emails from Mozilla there, nothing recent.

There shouldn't be anything stopping me from getting Mozilla's emails. I checked other email accounts just in case but no luck. I'm searching all over for my emails from account@firefox.com and nothing. Can someone help me because I can't log in otherwise.

Attached screenshots

All Replies (3)

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Helpful?

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Helpful?

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Thanks but I’ve already tried all of those steps.

Helpful?

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