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Went into safe mode. Lost history, lost passwords, lost logins, lost my addons.

  • 6 replies
  • 1 has this problem
  • 9 views
  • Last reply by CiaoBella1

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How do I get everything back?

Meanwhile - updated from 79.0 - 32-bit (which is wrong - I had 80.0.1 64-bit yesterday) to 80.0.1 (32-bit).

WTF is going on?

What a mess.

Thank you.

How do I get everything back? Meanwhile - updated from 79.0 - 32-bit (which is wrong - I had 80.0.1 64-bit yesterday) to 80.0.1 (32-bit). WTF is going on? What a mess. Thank you.

Chosen solution

I knew I shouldn't have had to copy. Now it is defaulting.

Thank you.

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Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

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https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder

https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.

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Hey, Fred.

I knew I had to look at my profiles, but WHY DID THIS HAPPEN?

The one on my DT is too old. I have 3 profiles + default-release. The 2 - Feb 2020 and April 2019 are good. Today's default is WUT? Default-release is WUT?

Sorry to be nitpicky - but which of the links of the 7 above should I open? Impatient here...

Thank you.

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Interesting and annoying.

February 2020 has my missing addons, so I assume that is what I need. I set it as default, and have both browsers open. The only way to open it to keep both versions open. In other words, I set it as default and it shows it IS defaulted, but it is NOT defaulting.

Followed instructions using https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

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After selecting the data that you want, you should Copy that data to the current profile.

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Chosen Solution

I knew I shouldn't have had to copy. Now it is defaulting.

Thank you.