Recent answers to Problem with Google pictures (google photos as i'm french)https://support.mozilla.org/km/questions/13007212020-08-24T21:02:14-07:00Well done. It could have been a corrupt file that was overwritten.
2020-08-24T21:02:14-07:00fredmcd-hotmailhttps://support.mozilla.org/km/questions/1300721#answer-1343855<p>Well done. It could have been a corrupt file that was overwritten.
</p>Hi,
This morning i try Firefox and surprisingly all is fine !!! Don't know why but all the func2020-08-24T18:08:37-07:00phil-53https://support.mozilla.org/km/questions/1300721#answer-1343843<p>Hi,
This morning i try Firefox and surprisingly all is fine&nbsp;!!! Don't know why but all the functions of Google Photos work again ...
</p>I called for more help.
2020-08-23T21:09:22-07:00fredmcd-hotmailhttps://support.mozilla.org/km/questions/1300721#answer-1343581<p>I called for more help.
</p>Seems that it's a problem with older version of Firefox. I have the 73.0.1 version (because i use th2020-08-23T17:52:25-07:00phil-53https://support.mozilla.org/km/questions/1300721#answer-1343561<p>Seems that it's a problem with older version of Firefox. I have the 73.0.1 version (because i use the multirows bar, no suitable for 74 and later) and when i test on another computer with the latest version of Firefox, it works&nbsp;!
On my smartphone whith Firefox (latest version) it doesn't work&nbsp;!
</p>Hi,
Here is a screen video of what happens when i try to use Google photos http://amerisud.fr/image2020-08-23T17:17:41-07:00phil-53https://support.mozilla.org/km/questions/1300721#answer-1343559<p>Hi,
Here is a screen video of what happens when i try to use Google photos <a href="http://amerisud.fr/images/googlephotos.mp4" rel="nofollow">http://amerisud.fr/images/googlephotos.mp4</a>
At the beginning I select the pics of one day then i try to download them in the three dots menu. (6 - 10 s ), no result. Then i try to make an album (13s), the scrolling menu opens but no result on each line&nbsp;! Then i try other icons (21 to 29 s).
After i try to open an existing album (29 to 36). No result (36 to 46s) . I hit F5 at 46s to reload so the album appears , but pics are blurry and i can't open one if i click on one pic. From 53 to 57 s i click on the top icons, no result. Then i scroll to the botttom of album to see that ther's are a lot of missing pics and all are blurry.
</p>Please provide a public link (no password) that we can
check out. No Personal Information Please2020-08-23T07:49:18-07:00fredmcd-hotmailhttps://support.mozilla.org/km/questions/1300721#answer-1343460<p>Please provide a public link (no password) that we can
check out&#46; <strong>No Personal Information Please&nbsp;! </strong>
</p>Thanks for the reply.
I've the same problem in safe mode
I test other browsers:
- same problem with 2020-08-23T04:58:02-07:00phil-53https://support.mozilla.org/km/questions/1300721#answer-1343419<p>Thanks for the reply.
I've the same problem in safe mode
I test other browsers:
- same problem with Internet Explorer (11)
- no problem with Chrome or Opera.
</p>Make sure you are not blocking content.
Start Firefox in Safe Mode {web link}
A small dialog sho2020-08-23T03:43:18-07:00fredmcd-hotmailhttps://support.mozilla.org/km/questions/1300721#answer-1343403<p>Make sure you are not blocking content&#46;
</p><p><a href="https://support&#46;mozilla&#46;org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">Start Firefox in Safe Mode</a> {web link}
</p><p>A small dialog should appear&#46; Click
<strong>Start In Safe Mode</strong> (not Refresh)&#46;
Is the problem still there?
</p>
<hr>
<p>https://support&#46;mozilla&#46;org/en-US/kb/enhanced-tracking-protection-firefox-desktop
</p>