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account on the computer

marie.darin
marie.darin
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Hello, When they said (in swedish) You have one step more before you installation is finished and that is to connect another device so I tried to connect my mobile and I think I succeeded. But, on the computer it seems that I can't find the application. It isn't there so I have tried to download it again but that must be wrong because than I must do everything all over again and I guess it than isn't compatible with my mobile. Why is it so very hard to download?? What must I do? Yours, Marie

Hello, When they said (in swedish) You have one step more before you installation is finished and that is to connect another device so I tried to connect my mobile and I think I succeeded. But, on the computer it seems that I can't find the application. It isn't there so I have tried to download it again but that must be wrong because than I must do everything all over again and I guess it than isn't compatible with my mobile. Why is it so very hard to download?? What must I do? Yours, Marie

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do you have other devices you want to use with Sync ?

Using Sync and downloading Firefox on another device is optional.
You can close the tab once you have created the Sync account if you do not want or can't add a mobile device.

marie.darin
marie.darin Question owner
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As I said I did sync my phone but the computer, where I started, wasn't ready/finished or the account wasn't there so to say. This is the problem. As I said - I had only to sync one more device and so I did and then there was no firefox app ready to use on the computer or any last step to fix so... this is the problem. What to do?