My Browser deleted itself and left a folder of old files on my desktop, WHY?
My Firefox Browser deleted itself somehow and microsoft edge took over as the default browser. I clicked on the browser in my task bar and a grey error box came up and said the short cut needed to be removed because foxfire.exe was not found. Then on my desktop I had a new folder called "Old Firefox Data".
I had a issue yesterday where I downloaded 2 Viruses (in a zipped folder) off the firefox secure transfer app because I thought it was a contract for work. My virus scan software removed the 2 trojan viruses and corrected the unauthorized changes to my computer.
How did the entire Firefox.exe disappear? Do I still have a problem? Thanks in advance!
All Replies (3)
First, let's make sure your system is clean.
You may have ad/mal-ware.
Further information can be found in this article;
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no
Run most or all of the listed malware scanners. Each works differently.
If one program misses something, another may pick it up.
When there is a problem, one of the things the browser might do it a profile refresh or reset.
Refreshing Firefox {web link} is a LAST RESORT ! !
Refreshing Firefox -- easily fix most problems
If you're having problems with Firefox, refreshing it
can help. The refresh feature fixes many issues by
restoring Firefox to its factory default state while
saving your essential information like bookmarks
and open tabs. Everything else, like user settings
and add-ons, are removed.
Note: Refresh saves your old profile to the desktop
in a folder called Old Firefox.
Look on your desktop. Do you see a folder
called; Old Firefox? Look inside.
Look for the folder with the latest creation date.
https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible