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Can't find bookmarks after laptop reset

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  • 1 has this problem
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  • Last reply by jscher2000

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Had to reset Lenovo y545 laptop with Windows 10. I downloaded Firefox and signed in, but I don't know how to get my bookmarks back. All was working fine until Windows crashed. Help!

Chosen solution

Hi v8torq, did you use the built-in Reset function of Windows 10? That may have moved your old data to a folder named

C:\Windows.old

Can you find such a folder on your system?

If so:

Before proceeding, please set Windows to show you hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Then check here:

C:\Windows.old\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\

You might just have one profile folder, or you might have more than one. The bookmark backup files are in a folder named bookmarkbackups in each profile. You can copy promising files to the Desktop to try in a Restore.

Anything so far?

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All Replies (4)

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Hi  !

Firefox automatically creates backups of your bookmarks, which can be helpful if your bookmarks are lost or missing. To recover them, follow the instructions below.

1. Use one of these methods to open the Bookmarks Library window:

  • Firefox 29 and above: Click the Bookmarks button and select Show All Bookmarks.
  • Previous Firefox versions: Click the Firefox button and click on Bookmarks. (If you don't have a Firefox button, click the Bookmarks button or Bookmarks menu item and select Show All Bookmarks.)

2. At the top of the Library window, click on Import and Backup and select Restore.

3. Click the date of the bookmark backup you want to recover.

4. In the new window that appears, click OK.

5. Your bookmarks from the selected date should now be restored.

For more information, see the Restore bookmarks from backup or move them to another computer article. For other solutions, see the Recover lost or missing Bookmarks article.

Sure hope this will fix your problem  ! Let us know, will you  ?

Modified by Shashank Shekhar

Helpful?

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Chosen Solution

Hi v8torq, did you use the built-in Reset function of Windows 10? That may have moved your old data to a folder named

C:\Windows.old

Can you find such a folder on your system?

If so:

Before proceeding, please set Windows to show you hidden files and folders: https://support.microsoft.com/en-us/help/14201/windows-show-hidden-files

Then check here:

C:\Windows.old\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\

You might just have one profile folder, or you might have more than one. The bookmark backup files are in a folder named bookmarkbackups in each profile. You can copy promising files to the Desktop to try in a Restore.

Anything so far?

Helpful?

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See also this utility to inspect a compressed .jsonlz4 backup.

Helpful?

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Hi v8torq, thank you for your message and mentioning that restoring a bookmark backup doesn't automatically redisplay the Bookmarks Toolbar, and you may need to do that manually. (Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window)

Helpful?

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