Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox version 77.0.1 crashes and disapearing completely from MacOS mojave 10.14.3

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by AMAN ARYAN

more options

Recently I upgraded Firefox to 77.0.1.I had a tough time importing old bookmarks. Now post upgrade it crashes frequently like once in 4 hours.Also after crash its disappearing completely from system.I cannot find the Firefox.app to open it again.I have properly downloaded and moved it to application folder.Still no idea why this is happening.It's really annoying .I have the .dmg file which I drag and place Firefox.app in Applications folder every time it crashes and it works.But cannot keep on doing that repeatedly. Can some one help on this?

Recently I upgraded Firefox to 77.0.1.I had a tough time importing old bookmarks. Now post upgrade it crashes frequently like once in 4 hours.Also after crash its disappearing completely from system.I cannot find the Firefox.app to open it again.I have properly downloaded and moved it to application folder.Still no idea why this is happening.It's really annoying .I have the .dmg file which I drag and place Firefox.app in Applications folder every time it crashes and it works.But cannot keep on doing that repeatedly. Can some one help on this?

All Replies (1)

more options

ok, so it appears to be the same issue (and hopefully also the same solution) as in https://support.mozilla.org/en-US/questions/1238157.