Recent answers to Built-in pdf viewer not availablehttps://support.mozilla.org/km/questions/12898242020-06-18T06:36:06-07:00Thank you, cor-el. In my case, it seems _hardware acceleration_ was the issue. That, and they've cha2020-06-18T06:36:06-07:00jsauvehttps://support.mozilla.org/km/questions/1289824#answer-1325435<p>Thank you, cor-el. In my case, it seems _hardware acceleration_ was the issue. That, and they've changed the label: previously, while the label "Preview in Firefox" was still valid, "Open in Firefox", with my issue, caused infinite windows to spawn uncontrollably on that tab/pdf. I was a bit wary of it, good to know.
</p>It seems that the label has changed from "Preview in Firefox" to "Open in Firefox", so what you see 2020-06-06T00:35:43-07:00cor-elhttps://support.mozilla.org/km/questions/1289824#answer-1320687<p>It seems that the label has changed from "Preview in Firefox" to "Open in Firefox", so what you see should be OK.
</p><p>Start Firefox in <u>Safe Mode</u> to check if one of the extensions ("3-bar" menu button or Tools -&gt; Add-ons -&gt; Extensions) or if <u>hardware acceleration</u> is causing the problem.
</p>
<ul><li>switch to the DEFAULT theme: "3-bar" menu button or Tools -&gt; Add-ons -&gt; Themes
</li><li>do NOT click the "Refresh Firefox" button on the Safe Mode start window
</li></ul>
<ul><li><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems</a>
</li></ul>
<hr>
<p>You can create a new profile as a quick test to see if your current profile is causing the problem.
</p><p>See "Creating a profile":
</p>
<ul><li><a href="https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles" rel="nofollow">https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles</a>
</li></ul>
<p>If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.
</p>
<ul><li><a href="https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile" rel="nofollow">https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile</a>
</li></ul>Hi, please try the following:
Click the menu button and choose Options.
Select the Applications pane2020-06-06T00:20:42-07:00ankit1234431https://support.mozilla.org/km/questions/1289824#answer-1320671<p>Hi, please try the following:
</p><p>Click the menu button and choose Options.
Select the Applications panel on the left.
Check "Preview in Firefox" is set for "Portable Document Format (PDF)" -- if not, change it to this.
</p><p>See View PDF files in Firefox or choose another viewer for a screenshot of what this page looks like.
</p><p>If it is already set to that and it still won't load with the built-in viewer, please let us know. Thanks!
</p>@ARMAN KHAN, did you read the posts before responding? That's been established. & I cannot open 2020-06-05T01:04:38-07:00jsauvehttps://support.mozilla.org/km/questions/1289824#answer-1320046<p>@ARMAN KHAN, did you read the posts before responding? That's been established. &amp; I cannot open pdfs, in FF, from _any_ website.
</p>hello jsauve,
Follow the step Regarded your issue.
Please try the following:
Open the Firefox Opti2020-06-05T00:58:36-07:00armanmailbox1https://support.mozilla.org/km/questions/1289824#answer-1320041<p>hello jsauve,
</p><p>Follow the step Regarded your issue.
</p><p><strong>Please try the following:</strong>
</p>
<ol><li> Open the Firefox Options window
</li><li> Select the Applications tab
</li><li> Locate Portable Document Format (PDF) on the list of file types
</li><li> Change the Action to Preview In Firefox
</li><li> Click Ok
</li></ol>
<p>This should allow you to preview most files in Firefox.
This will not work in all cases because some website contain codes to force the browser to download instead of preview.
</p><p><br>
i hope resolve your problem then please reply me back.
</p><p><br>
Thank you!
</p>There is no option to "Preview in Firefox". The ability to open in "Firefox", which just results in 2020-06-05T00:50:28-07:00jsauvehttps://support.mozilla.org/km/questions/1289824#answer-1320029<p>There is no option to "Preview in Firefox". The ability to open in "Firefox", which just results in downloading, was allowed when pdfjs.enable=true in about:config; which results in the handlers.json "mimetypes":"application/pdf":"action":3 being set, which is supposed to be the valid state for "Preview in Firefox". I've tried to thoroughly search the support tickets for similar cases &amp; the offered solutions.
</p>Hi, jsauve
please try the following:
Click the menu button New Fx Menu and choose Options.
Select th2020-06-05T00:41:49-07:00himanshupro0003https://support.mozilla.org/km/questions/1289824#answer-1320018<p>Hi, jsauve
</p><p>please try the following:
</p><p>Click the menu button New Fx Menu and choose Options.
Select the Applications panel on the left.
Check "Preview in Firefox" is set for "Portable Document Format (PDF)" -- if not, change it to this.
See View PDF files in Firefox or choose another viewer for a screenshot of what this page looks like.
</p><p>If it is already set to that and it still won't load with the built-in viewer, please let us know.
</p><p>Thanks!
</p>I just explained that I did both of those. And mimetypes.rdf has been depreciated in favor of handle2020-06-05T00:34:36-07:00jsauvehttps://support.mozilla.org/km/questions/1289824#answer-1320005<p>I just explained that I did both of those. And mimetypes.rdf has been depreciated in favor of handlers.json for a long while now.
</p>Hey,
Try the following:
Go to setting (3 bars) > options > applications.
Under applicati2020-06-05T00:19:07-07:00anamika02jnvhttps://support.mozilla.org/km/questions/1289824#answer-1319987<p>Hey,
</p><p>Try the following:
</p><pre> Go to setting (3 bars) &gt; options &gt; applications.
Under applications panel.
Find Portable Document Format (PDF) in the list and click on it to select it.
Click on the drop-down arrow in the Action column for the above entry and select Use PDF reader name (in Firefox) or preview in firefox.
</pre>
<p>If PDF files are still downloaded instead of displayed, try these solutions Reset download actions
</p><pre> Open your profile folder:
</pre>
<p>Click the menu button New Fx Menu , click help Help-29 and select Troubleshooting Information. The Troubleshooting Information tab will open.
</p><p>Under the Application Basics section, click on Show Folder. A window with your profile files will open.
</p><p>Click the menu button New Fx Menu and then click Exit Close 29
</p><p>Delete the mimetypes.rdf file.
</p><p>Then open firefox again and see.
</p><p>I hope it helps.
</p>I tried a few public sights and it seems to be working. The one I am having issue with is secure, so2020-06-05T00:14:29-07:00amanaryan573https://support.mozilla.org/km/questions/1289824#answer-1319982<p>I tried a few public sights and it seems to be working. The one I am having issue with is secure, so I will try to contact them directly. It must be an issue on their end.
</p>