Unable to access some of the pdfs in latest version of firefox in windows10
I am currently using Firefox version 77.0 in windows 10. I noticed few things that when I try to open some of the PDFs it shows "This PDF document might not be displayed correctly" and just blank white page shows up (image included).
I use few extensions which I disabled them completely when I read PDF but still I am unable to access PDF. While same PDFs are easily readable by other browsers like Chrome or Edge.
Please let me know is it a bug or there is some settings to tweak. Thanks in advance.
Chosen solution
hello Ishan pandey,
please follow the step I hope your problem is resolve:
Disable the built-in PDF viewer and use another viewer
you can also use a different third party PDF viewer instead of Firefox’s built-in PDF viewer. To change from using the built-in PDF viewer to another PDF viewer:
- Click the menu button and select Options.
- In the General panel, go down to the Applications section.
- Find Portable Document Format (PDF) in the list and click on the entry to select it.
- Click on the arrow under the Action column for the above entry and select the PDF viewer you wish to use from the drop-down menu.
Use a third party PDF viewer for downloaded PDF files
you can choose to have Firefox’s built-in PDF viewer as the default for viewing PDFs in the browser but open downloaded PDFs with a third party tool. To open a downloaded PDF with a third party viewer:
- Open the the Downloads panel by clicking the download icon download icon next to the address bar.
- Right-click on the file folder icon WinDownloadFile of the PDF file and select Open Containing Folder.
- Then in the Downloads folder, right-click on the file and select Open with and choose your favorite PDF viewer.
i hope resolve your problem then reply me
Thank you Ishan:
Read this answer in context 👍 1All Replies (4)
hii ishan I just went to my bank for my PDFs and all that I got was a blank page.
But, then I went to: Menu -> Options -> General page and under Applications set PDF to Use Adobe Reader.
Statement in hand.
Chosen Solution
hello Ishan pandey,
please follow the step I hope your problem is resolve:
Disable the built-in PDF viewer and use another viewer
you can also use a different third party PDF viewer instead of Firefox’s built-in PDF viewer. To change from using the built-in PDF viewer to another PDF viewer:
- Click the menu button and select Options.
- In the General panel, go down to the Applications section.
- Find Portable Document Format (PDF) in the list and click on the entry to select it.
- Click on the arrow under the Action column for the above entry and select the PDF viewer you wish to use from the drop-down menu.
Use a third party PDF viewer for downloaded PDF files
you can choose to have Firefox’s built-in PDF viewer as the default for viewing PDFs in the browser but open downloaded PDFs with a third party tool. To open a downloaded PDF with a third party viewer:
- Open the the Downloads panel by clicking the download icon download icon next to the address bar.
- Right-click on the file folder icon WinDownloadFile of the PDF file and select Open Containing Folder.
- Then in the Downloads folder, right-click on the file and select Open with and choose your favorite PDF viewer.
i hope resolve your problem then reply me
Thank you Ishan:
Thank you Anamika Kumari and Arman Rehman for helping me!
We also have this problem when viewing PDF's that have layers, which happens to be a feature of our software. Examples are on petrosysmaps.com, for example http://petrosysmaps.com/wp-content/uploads/2019/06/MAP_teapot_dome_lcc_and_flow.pdf .