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Firefox 64 bit version disabled paid app

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  • 1 has this problem
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  • Last reply by Amelia

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I have a paid Roboform Version 7.9.32.2 that works with Firefox 32 bit Version 76.0.1

Issue is with Firefox 64 bit Version 76.0.1 has disabled my paid Roboform Version 7.9.32.2

How do I get 32 bit version for my 64 bit PC

I have a paid Roboform Version 7.9.32.2 that works with Firefox 32 bit Version 76.0.1 Issue is with Firefox 64 bit Version 76.0.1 has disabled my paid Roboform Version 7.9.32.2 How do I get 32 bit version for my 64 bit PC
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Hello doz, I believe that SantiBailors was having similar problems, and fixed them by uninstalling Firefox 64 bit, and specifically choosing "Windows" instead of "Windows 64 bit" when downloading installer seemed to work.

Forum link is https://support.mozilla.org/en-US/questions/1172410 Hope this solves your issue, Andmagdo