Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I disble the "Locating and Installing Your Downloads" pop-up window?

more options

How do I turn this pop-up off?

How do I turn this pop-up off?
Attached screenshots

Chosen solution

Does this message still appear when running Firefox in Safe Mode?

The main way that you can tell this is not a message that comes from Firefox is that the logo in the message window is incorrect. It's displaying an old logo that Firefox hasn't used for months. I suspect that something else (like an add-on or other piece of software) is generating this message for you.

Read this answer in context 👍 0

All Replies (3)

more options

That does appear to be window that's actually from Firefox. Rather, it appears that whatever website you are downloading from puts that on their website to help users find the download.

Since it's part of the website design, not Firefox itself, you would have trouble preventing that window from appearing.

more options

It happens on multiple websites and started after the last Firefox update.

more options

Chosen Solution

Does this message still appear when running Firefox in Safe Mode?

The main way that you can tell this is not a message that comes from Firefox is that the logo in the message window is incorrect. It's displaying an old logo that Firefox hasn't used for months. I suspect that something else (like an add-on or other piece of software) is generating this message for you.