Search Support

address bar and bookmarks not working

  • 2 replies
  • 1 has this problem
  • 15 views
  • Last reply by john.mills6

more options

I seem to have got myself into a real mess with this. Attempted some of the fixes without success. Decided that that a re-install might work. couldn't find firefox.exe in programs or apps but firefox helper is there, but refuses to uninstall. Attempted new download which was OK but installation failed. Are there any easy answers to this. Edge works ok and have checked for malware. I'm not very tech savvy. Any help would be appreciated

Chosen solution

Hi john.mills6, sorry to hear about this problem.

What error do you get when running the installer?

If the small "stub" installer doesn't work, try a full or "offline" installer from the following page:

https://www.mozilla.org/firefox/all/#product-desktop-release

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hi john.mills6, sorry to hear about this problem.

What error do you get when running the installer?

If the small "stub" installer doesn't work, try a full or "offline" installer from the following page:

https://www.mozilla.org/firefox/all/#product-desktop-release

Helpful?

more options

Well thank you very much. I wouldn't have known about the desk top release. thanks to you I'm back up and running on Firefox my preferred browser

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.