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Site Logins Go Stale

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by JoeJupa

JoeJupa
JoeJupa
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This is more informational than anything else but I wanted to add it to the knowledge base...

On several sites, especially FoxNews, my site login goes stale after a few hours. Nothing would solve the problem except closing FireFox and going through the login procedure again.

The fix I finally found is to Clear History of everything, then the current login works again.

This is more informational than anything else but I wanted to add it to the knowledge base... On several sites, especially FoxNews, my site login goes stale after a few hours. Nothing would solve the problem except closing FireFox and going through the login procedure again. The fix I finally found is to Clear History of everything, then the current login works again.

Chosen solution

I don't have any issues with site logins going stale after 8-10 hours. I was trying to provide helpful information...

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cor-el
cor-el
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  • Top 10 Contributor
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You have some content blocking extensions installed. Did you check for issues possibly caused by one of your extensions?

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" for websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows an highlighted shield icon at the left end of the location/address bar in case Tracking Protection is blocking content.

  • click the shield icon for more details and possibly disable the protection

You can check in the Web Console what content is blocked.

JoeJupa
JoeJupa Question owner
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Chosen Solution

I don't have any issues with site logins going stale after 8-10 hours. I was trying to provide helpful information...