Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Having problems with pop windows/signing in Ebay/Paypal/CollectPlus etc

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

pod.sc1
pod.sc1
more options

For the last few weeks I haven't been able to pay via Paypal on Ebay. The Paypal sign in circle just keeps spinning. So I've had to use Chrome to make my purchases. I'm having other problems elsewhere. I can't sign into my account on an Newspaper I read. And I can't access the tracking boxes on the Collect Plus website. This has all just been in the last few weeks. And it doesn't happen if I use Chrome. Firefox is up to date. I disabled add ons. Made no difference. Any advice for a fix??

For the last few weeks I haven't been able to pay via Paypal on Ebay. The Paypal sign in circle just keeps spinning. So I've had to use Chrome to make my purchases. I'm having other problems elsewhere. I can't sign into my account on an Newspaper I read. And I can't access the tracking boxes on the Collect Plus website. This has all just been in the last few weeks. And it doesn't happen if I use Chrome. Firefox is up to date. I disabled add ons. Made no difference. Any advice for a fix??

All Replies (1)

FredMcD
FredMcD
more options

Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop