running 73.0 it keeps resizing screen how do I stop it ?
running 73.0 it keeps resizing screen how do I stop it ?
Chosen solution
That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.
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Is this with all websites/pages, some, a few?
All the time, sometimes . . . .
Are you possibly using Resist Fingerprinting?
You can check this pref on the about:config page to see if Resist Fingerprinting is enabled and if this pref is user set (bold) reset to false via the right-click context menu.
- privacy.resistFingerprinting = false
You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.
it is all webpages sites
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
Type about:support in the address bar and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Now in the Reply Box on the forum page, do a right-click in the box and select Paste.
If the data is too big, do not worry. It's the top part we need to look at.
This will show us your system details. No Personal Information Is Collected.
Application Basics
Name: Firefox Version: 73.0.1 Build ID: 20200217142647 Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0 OS: Windows_NT 10.0 Launcher Process: Enabled Multiprocess Windows: 1/1 Enabled by default Remote Processes: 3 Enterprise Policies: Inactive Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: true
Crash Reports for the Last 3 Days
Firefox Features
Name: DoH Roll-Out Version: 1.3.0 ID: doh-rollout@mozilla.org
Name: Firefox Screenshots Version: 39.0.0 ID: screenshots@mozilla.org
Name: Form Autofill Version: 1.0 ID: formautofill@mozilla.org
Name: Web Compat Version: 7.0.0 ID: webcompat@mozilla.org
Name: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org
Remote Processes
Type: Web Content Count: 2 / 8
Type: Extension Count: 1
Extensions
Name: Amazon.com Version: 1.1 Enabled: true ID: amazondotcom@search.mozilla.org
Name: Bing Version: 1.1 Enabled: true ID: bing@search.mozilla.org
Name: DuckDuckGo Version: 1.0 Enabled: true ID: ddg@search.mozilla.org
Name: eBay Version: 1.0 Enabled: true ID: ebay@search.mozilla.org
Name: Google Version: 1.0 Enabled: true ID: google@search.mozilla.org
Name: Twitter Version: 1.0 Enabled: true ID: twitter@search.mozilla.org
Name: Wikipedia (en) Version: 1.0 Enabled: true ID: wikipedia@search.mozilla.org
Name: Honey Version: 11.11.4 Enabled: false ID: jid1-93CWPmRbVPjRQA@jetpack
Name: Rakuten: Get Cash Back For Shopping Version: 4.37.0 Enabled: false ID: {35d6291e-1d4b-f9b4-c52f-77e6410d1326}
Name: SetupVPN - Lifetime Free VPN Version: 3.8.7 Enabled: false ID: @setupvpncom
Security Software
Type: McAfee VirusScan
Type:
Type: McAfee Firewall
Graphics
Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; autoscroll enabled WebGL 1 Driver WSI Info: - WebGL 1 Driver Renderer: WebGL is currently disabled. WebGL 1 Driver Version: - WebGL 1 Driver Extensions: - WebGL 1 Extensions: - WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL is currently disabled. WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Target Frame Rate: 60 DirectWrite: true (10.0.18362.476) GPU #1 Active: Yes Description: AMD Radeon(TM) Vega 8 Graphics Vendor ID: 0x1002 Device ID: 0x15d8 Driver Version: 26.20.11002.12 Driver Date: 4-9-2019 Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a Subsys ID: 00000000 RAM: 2048 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none CMSOutputProfile: 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Display0: 1920x1080@60Hz DisplayCount: 1 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING: blocked by runtime: Acceleration blocked by safe-mode D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled GPU_PROCESS: blocked by runtime: Safe-mode is enabled WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable-no-angle by runtime: ANGLE is disabled WEBRENDER_QUALIFIED: blocked-device-too-old by env: Device too old WEBRENDER_COMPOSITOR: disabled by default: Disabled by default unavailable by runtime: No DirectComposition usage OMTP: blocked by runtime: OMTP blocked by safe-mode WEBGPU: disabled by default: Disabled by default
Media
Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Output Devices Name: Group
Digital Audio (HDMI) (2- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&a012c20&0&0001 Digital Output (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&a012c20&0&0001
Headphones (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001
Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001 Speaker/Headphone (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001 Speaker/Headphone (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001
Input Devices Name: Group
Microphone (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001
Microphone (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001 Stereo Mix (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001
Internal AUX Jack (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&a012c20&0&0001
Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001 Microphone Array (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001 Internal AUX Jack (2- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&a012c20&0&0001
Name: WebCompat Reporter Version: 1.1.0 ID: webcompat-reporter@mozilla.org
Remote Processes
Type: Web Content Count: 2 / 8
Type: Extension Count: 1
Extensions
Name: Amazon.com Version: 1.1 Enabled: true ID: amazondotcom@search.mozilla.org
Name: Bing Version: 1.1 Enabled: true ID: bing@search.mozilla.org
Name: DuckDuckGo Version: 1.0 Enabled: true ID: ddg@search.mozilla.org
Name: eBay Version: 1.0 Enabled: true ID: ebay@search.mozilla.org
Name: Google Version: 1.0 Enabled: true ID: google@search.mozilla.org
Name: Twitter Version: 1.0 Enabled: true ID: twitter@search.mozilla.org
Name: Wikipedia (en) Version: 1.0 Enabled: true ID: wikipedia@search.mozilla.org
Name: Honey Version: 11.11.4 Enabled: false ID: jid1-93CWPmRbVPjRQA@jetpack
Name: Rakuten: Get Cash Back For Shopping Version: 4.37.0 Enabled: false ID: {35d6291e-1d4b-f9b4-c52f-77e6410d1326}
Name: SetupVPN - Lifetime Free VPN Version: 3.8.7 Enabled: false ID: @setupvpncom
Security Software
Type: McAfee VirusScan
Type:
Type: McAfee Firewall
Graphics
Features Compositing: Basic Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; autoscroll enabled WebGL 1 Driver WSI Info: - WebGL 1 Driver Renderer: WebGL is currently disabled. WebGL 1 Driver Version: - WebGL 1 Driver Extensions: - WebGL 1 Extensions: - WebGL 2 Driver WSI Info: - WebGL 2 Driver Renderer: WebGL is currently disabled. WebGL 2 Driver Version: - WebGL 2 Driver Extensions: - WebGL 2 Extensions: - Target Frame Rate: 60 DirectWrite: true (10.0.18362.476) GPU #1 Active: Yes Description: AMD Radeon(TM) Vega 8 Graphics Vendor ID: 0x1002 Device ID: 0x15d8 Driver Version: 26.20.11002.12 Driver Date: 4-9-2019 Drivers: aticfx64 aticfx64 aticfx64 amdxc64 aticfx32 aticfx32 aticfx32 amdxc32 atiumd64 atidxx64 atidxx64 atiumdag atidxx32 atidxx32 atiumdva atiumd6a Subsys ID: 00000000 RAM: 2048 GPU #2 Active: No RAM: 0 Diagnostics AzureCanvasBackend: skia AzureContentBackend: skia AzureFallbackCanvasBackend: none CMSOutputProfile: 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Display0: 1920x1080@60Hz DisplayCount: 1 ClearType Parameters: Gamma: 1.8 Pixel Structure: RGB ClearType Level: 100 Enhanced Contrast: 50 Decision Log HW_COMPOSITING: blocked by runtime: Acceleration blocked by safe-mode D3D11_COMPOSITING: unavailable by default: Hardware compositing is disabled DIRECT2D: unavailable by default: Direct2D requires Direct3D 11 compositing D3D11_HW_ANGLE: unavailable by default: D3D11 compositing is disabled disabled by env: D3D11 compositing is disabled GPU_PROCESS: blocked by runtime: Safe-mode is enabled WEBRENDER: opt-in by default: WebRender is an opt-in feature unavailable-no-angle by runtime: ANGLE is disabled WEBRENDER_QUALIFIED: blocked-device-too-old by env: Device too old WEBRENDER_COMPOSITOR: disabled by default: Disabled by default unavailable by runtime: No DirectComposition usage OMTP: blocked by runtime: OMTP blocked by safe-mode WEBGPU: disabled by default: Disabled by default
Media
Audio Backend: wasapi Max Channels: 2 Preferred Sample Rate: 48000 Output Devices Name: Group
Digital Audio (HDMI) (2- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&a012c20&0&0001 Digital Output (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&a012c20&0&0001
Headphones (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001
Speakers (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001 Speaker/Headphone (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001 Speaker/Headphone (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001
Input Devices Name: Group
Microphone (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001
Microphone (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001 Stereo Mix (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001
Internal AUX Jack (2- AMD High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&a012c20&0&0001
Internal AUX Jack (High Definition Audio Device): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001 Microphone Array (Realtek(R) Audio): HDAUDIO\FUNC_01&VEN_10EC&DEV_0295&SUBSYS_103C8615&REV_1000\5&1bb35b6b&0&0001 Internal AUX Jack (2- High Definition Audio Device): HDAUDIO\FUNC_01&VEN_1002&DEV_AA01&SUBSYS_00AA0100&REV_1007\5&a012c20&0&0001
Enumerate database
Important Modified Preferences
accessibility.browsewithcaret: true browser.cache.disk.amount_written: 965244 browser.cache.disk.capacity: 153600 browser.cache.disk.filesystem_reported: 1 browser.conten
McAfee has been known to cause issues. Make sure McAfee is up to date. If the problem continues, disable it.
I have found problem and it is ME . Have new laptop with no left right keys on touchpad , If i move move and have finger on touch pad it zooms in and out. Thanks for all the help
Chosen Solution
That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.