X
Tap here to go to the mobile version of the site.

Support Forum

When using Twitter, the bell icon is missing to allow enable or disable of text notificaions from accounts I follow. Bell icon visible in Chrome, not FireFox.

TR
Posted

Bell icon missing in firefox. I have tried turning off Enhanced Tracking Protection. Did not help. Bell icon is visible in Chrome. see attached pics. Thank you, TR

Bell icon missing in firefox. I have tried turning off Enhanced Tracking Protection. Did not help. Bell icon is visible in Chrome. see attached pics. Thank you, TR
Attached screenshots
Quote

Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0

More Information

Marco MONNE 0 solutions 6 answers

Hello, My name is Marco, I am a Mozilla helper & also a volunteer. In order to uninstall any unwanted extension, please do the following:

  1. Click the menu button New Fx Menu and choose Modules.
  2. Once the Add-ons Manager is open in a new tab, click the "Extensions" button on the left of the window.
  3. You should now see a list of installed extensions on the right with buttons to the right of each extension.
  • To remove an extension from Firefox, simply click on the "Remove" button. You should see a message informing you of the successful removal of the add-on.
  • Note that some add-ons require a restart of Firefox in order to be completely removed. To restart Firefox after removing an add-on, click the "Restart now" link in the message.

You can find more information on uninstalling extensions in the following articles:

Regards & staying at your disposal, Marco MONNE, helper

Hello, My name is Marco, I am a Mozilla helper & also a volunteer. In order to uninstall any unwanted extension, please do the following: #Click the menu button [[Image: New Fx Menu]] and choose Modules. #Once the Add-ons Manager is open in a new tab, click the "Extensions" button on the left of the window. #You should now see a list of installed extensions on the right with buttons to the right of each extension. * To remove an extension from Firefox, simply click on the "Remove" button. You should see a message informing you of the successful removal of the add-on. * Note that some add-ons require a restart of Firefox in order to be completely removed. To restart Firefox after removing an add-on, click the "Restart now" link in the message. You can find more information on uninstalling extensions in the following articles: * [[Disable or remove Add-ons]] * [[Remove a toolbar that has taken over your Firefox search or home page]] Regards & staying at your disposal, Marco MONNE, helper
Was this helpful to you? 0
Quote

Question owner

Marco, Thank you for the reply.

In FireFox I don't use any extensions or add-ons. I followed your instructions and verified that none are installed.

For some reason, FireFox is blocking the "bell" icon I need to enable or disable text notifications from accounts that I follow.

Trying the same in Chrome works just fine.

It would appear something in FireFox is blocking the "bell" icon.

Cheers, TR

Marco, Thank you for the reply. In FireFox I don't use any extensions or add-ons. I followed your instructions and verified that none are installed. For some reason, FireFox is blocking the "bell" icon I need to enable or disable text notifications from accounts that I follow. Trying the same in Chrome works just fine. It would appear something in FireFox is blocking the "bell" icon. Cheers, TR
Was this helpful to you?
Quote
Marco MONNE 0 solutions 6 answers

Good evening, I will inquire with the administrators & see the problem. Can you just give me the version you use of Twitter? I will get back to you as soon as possible. allow around 4-5 days for a response from the administrators.

Regards & staying at your disposal, Marco MONNÉ, helper

Good evening, I will inquire with the administrators & see the problem. Can you just give me the version you use of Twitter? I will get back to you as soon as possible. allow around 4-5 days for a response from the administrators. Regards & staying at your disposal, Marco MONNÉ, helper
Was this helpful to you? 0
Quote

Question owner

Marco,

I use what ever version of Twitter that one gets when you login over the internet, with a laptop using FireFox. I am not using a Twitter app.

Thank you for your assistance, TR

Marco, I use what ever version of Twitter that one gets when you login over the internet, with a laptop using FireFox. I am not using a Twitter app. Thank you for your assistance, TR
Was this helpful to you?
Quote
Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.