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Unable To Save Passwords

  • 3 replies
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

hsherman
hsherman
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I'm trying to save passwords for a couple of websites I'm using on Firefox, but if I go into the settings menu, and try to click the option to save/remember passwords, it appears to be greyed out, and I'm unable to click it at all?

I'm trying to save passwords for a couple of websites I'm using on Firefox, but if I go into the settings menu, and try to click the option to save/remember passwords, it appears to be greyed out, and I'm unable to click it at all?
Attached screenshots

All Replies (3)

FredMcD
FredMcD
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Are you using any password add-on or program?


https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

McCoy
McCoy
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Hello hsherman,

Would you please make sure that you're not in permanent Private Browsing mode :

3-bar menu (or "Tools") => Options => Privacy & Security => under "History":

Firefox will : choose "Use custom settings for history"

Uncheck  : "Always use private browsing mode"

Then refresh the page.

Any difference ?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Is this pref possibly locked (see the status column) if you check this on the about:config page ?

  • signon.rememberSignons

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.