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Sync problems

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I have account, where i have passwords/logins, bookmarks, etc. Some days ago i as usual reinstalled my Windows, installed Firefox, and tried to Sync. Sync was done, i pressed Sync on Account button, and nothing happens. Then i tried to see my pass/logins there: about:logins , but there is empty. And my bookmarks doesn't show.

How can a get back my logins, passwords, bookmarks, plugins?

I have account, where i have passwords/logins, bookmarks, etc. Some days ago i as usual reinstalled my Windows, installed Firefox, and tried to Sync. Sync was done, i pressed Sync on Account button, and nothing happens. Then i tried to see my pass/logins there: about:logins , but there is empty. And my bookmarks doesn't show. How can a get back my logins, passwords, bookmarks, plugins?

Chosen solution

Ok, gonna switch to Chrome, close it.

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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:71.0) Gecko/20100101 Firefox/71.0

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Seburo
  • Top 10 Contributor
  • Moderator
906 solutions 6743 answers

Hi

I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place.

Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox:

In Firefox on your mobile device:

  1. Go into the Settings menu and select Firefox Account.
  2. Tap on Synchronise now.

This will “force” a synchronisation of the data that is on the local device storage.

Hi I understand that Firefox Sync did not connect to your mobile device on this occasion, but hopefully I should be able to help you force a Sync event to take place. Assuming you have connected the same Sync account on both your mobile and desktop copies of Firefox: In Firefox on your mobile device: # Go into the Settings menu and select ''Firefox Account''. # Tap on ''Synchronise now''. This will “force” a synchronisation of the data that is on the local device storage.
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Question owner

Ok, i have Firefox, Lockwise on Android, i get Sync on Firefox, but i still dont have my data

Ok, i have Firefox, Lockwise on Android, i get Sync on Firefox, but i still dont have my data
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cor-el
  • Top 10 Contributor
  • Moderator
17774 solutions 160764 answers

If you do not see your bookmarks and logins on any of the devices (Lockwise for passwords) that show in the list then it looks that this data is lost.

Note that best is to update your personal data locally and not rely on Sync as Sync isn't designed to be used as backup.

If you do not see your bookmarks and logins on any of the devices (Lockwise for passwords) that show in the list then it looks that this data is lost. Note that best is to update your personal data locally and not rely on Sync as Sync isn't designed to be used as backup. *https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles *https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile
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Question owner

So sad. I have manually save my passwords, and it helps me, but i have like 50-70 bookmarks, and i really need them. I used Sync a lot of time, and it helps me to easy save my data before and after reinstall OS. There is no way to restore my bookmarks somehow?

So sad. I have manually save my passwords, and it helps me, but i have like 50-70 bookmarks, and i really need them. I used Sync a lot of time, and it helps me to easy save my data before and after reinstall OS. There is no way to restore my bookmarks somehow?
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Question owner

I found where sync logs are located. There is many logs starts with "error", so there is last log created tonight. Maybe this helps you somehow

https://pastebin.com/vWc1kssM

I found where sync logs are located. There is many logs starts with "error", so there is last log created tonight. Maybe this helps you somehow https://pastebin.com/vWc1kssM
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Chosen Solution

Ok, gonna switch to Chrome, close it.

Ok, gonna switch to Chrome, close it.
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