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Trying to troubleshoot stability issues with my machine, please help dechipher Firefox crash

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  • Last reply by FredMcD

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Hello, I have a simple request. I've been having stability issues with my new computer (1 month old), so far the NVIDIA graphics driver has crashed randomly 4 times this month, resulting in a frozen screen but with the computer working (ie music playing, responding to keystrokes, etc.)

Today I had Firefox and Discord crash *exactly at the same time*, and since Firefox recorded a crash dump I need help checking what caused it to crash. Was it a graphics issue? Or might it be a RAM issue? Any help is highly appreciated.

Crash ID: 02674cba-0ea2-4268-b883-e50ca3841358 https://crash-stats.mozilla.org/report/index/24a9526f-6ada-4f48-bbfa-083470191205

Hello, I have a simple request. I've been having stability issues with my new computer (1 month old), so far the NVIDIA graphics driver has crashed randomly 4 times this month, resulting in a frozen screen but with the computer working (ie music playing, responding to keystrokes, etc.) Today I had Firefox and Discord crash *exactly at the same time*, and since Firefox recorded a crash dump I need help checking what caused it to crash. Was it a graphics issue? Or might it be a RAM issue? Any help is highly appreciated. Crash ID: 02674cba-0ea2-4268-b883-e50ca3841358 https://crash-stats.mozilla.org/report/index/24a9526f-6ada-4f48-bbfa-083470191205

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Product Firefox Release Channel release Version 70.0.1 Build ID 20191030021342 (2019-10-30) OS Windows 10 OS Version 10.0.17763

bp-24a9526f-6ada-4f48-bbfa-083470191205 Signature: OOM | small

Crash Reason EXCEPTION_BREAKPOINT

Total Virtual Memory 140,737,488,224,256 bytes (140.74 TB)

Available Virtual Memory 138,530,501,476,352 bytes (138.53 TB)

Available Page File 176,128 bytes (176.13 KB)

Available Physical Memory 2,356,150,272 bytes (2.36 GB)

System Memory Use Percentage 72

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