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Why doesn't Firefox give me the option of saving my login info for Zoom.us?

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I've been through my settings and Firefox does allow me to save login info for other websites. It just refuses to allow me to save my login for Zoom.us. I thought this might be a website issue but no because I am able to save my Zoom.us login info using other browsers.

So how do I get Firefox to function correctly?

Thanks.

I've been through my settings and Firefox does allow me to save login info for other websites. It just refuses to allow me to save my login for Zoom.us. I thought this might be a website issue but no because I am able to save my Zoom.us login info using other browsers. So how do I get Firefox to function correctly? Thanks.

Chosen solution

Problem solved. It was definitely a problem with Firefox itself.

I was on version 66. I just now updated to 71. Visited Zoom.us, entered my login credentials, and got asked by Firefox if I wanted to save my login info.

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Additional System Details

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  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

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FredMcD
  • Top 10 Contributor
4266 solutions 59814 answers

Are you using any password add-ons or programs?

Type about:preferences#security<enter> in the address bar. Look under Logins,

Note: For Firefox v56+ its; about:preferences#privacy Look under Forms & Passwords +++++++++++++++++++++++++++++++ Turn on Remember Logins. To check the passwords you have listed, press Saved Logins.

Press the Exceptions button and see what's inside.


Warning: There are some web pages that do not allow browsers to record or fill in the log-in information.

Are you using any password add-ons or programs? Type '''about:preferences#security'''<enter> in the address bar. Look under '''Logins, ''' Note: For Firefox v56+ its; '''about:preferences#privacy''' Look under '''Forms & Passwords ''' +++++++++++++++++++++++++++++++ Turn on '''Remember Logins. ''' To check the passwords you have listed, press '''Saved Logins. ''' Press the '''Exceptions''' button and see what's inside. '''Warning: ''' There are some web pages that do not allow browsers to record or fill in the log-in information.
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Question owner

Hi Fred, No password addons. Just Firefox out of the box.

And just to emphasize, Firefox works fine saving the login info for other sites - just not the Zoom.us site. And my other browsers have no problem with the Zoom.us site. For me, this behavior isolates the problem to FIrefox.

Hi Fred, No password addons. Just Firefox out of the box. And just to emphasize, Firefox works fine saving the login info for other sites - just not the Zoom.us site. And my other browsers have no problem with the Zoom.us site. For me, this behavior isolates the problem to FIrefox.
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Chosen Solution

Problem solved. It was definitely a problem with Firefox itself.

I was on version 66. I just now updated to 71. Visited Zoom.us, entered my login credentials, and got asked by Firefox if I wanted to save my login info.

Problem solved. It was definitely a problem with Firefox itself. I was on version 66. I just now updated to 71. Visited Zoom.us, entered my login credentials, and got asked by Firefox if I wanted to save my login info.
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cor-el
  • Top 10 Contributor
  • Moderator
17567 solutions 158879 answers

Helpful Reply

If you update to Firefox 70 then the Lockwise Password Manager will have an option to add a new password. In Firefox 70 Lockwise is a builtin component that isn't available for Firefox 66 (there is a Lockwise extension for 68/69).


(EDIT: I hadn't seen your last reply yet that you updated to 71 Beta)

If you update to Firefox 70 then the Lockwise Password Manager will have an option to add a new password. In Firefox 70 Lockwise is a builtin component that isn't available for Firefox 66 (there is a Lockwise extension for 68/69). ''(EDIT: I hadn't seen your last reply yet that you updated to 71 Beta)''

Modified by cor-el

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