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When I try to export or backup bookmarks in Firefox a shortcut is created but no file is created why?

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Restarting Firefox in safe mode makes no difference. The filename and location are valid but no file is created, only a shortcut in the AppData folder. Restarting Windows makes no difference either.

Restarting Firefox in safe mode makes no difference. The filename and location are valid but no file is created, only a shortcut in the AppData folder. Restarting Windows makes no difference either.
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:69.0) Gecko/20100101 Firefox/69.0

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Wesley Branton
  • Top 10 Contributor
617 solutions 5143 answers

Make sure that you are running Firefox version 69.0.3 (the latest version). Users had issues downloading files on certain Windows computers in an older version of Firefox and this could be the source of your problem.

As for where the backup will be saved, you can select the location when you start the backup process. It doesn't necessarily save into the AppData folder.

Hope this helps.

Make sure that you are running Firefox version 69.0.3 (the latest version). Users [[Unable to download files in Windows 10 when Parental Controls are on|had issues downloading files on certain Windows computers in an older version of Firefox]] and this could be the source of your problem. As for where the backup will be saved, you can select the location when you start the backup process. It doesn't necessarily save into the AppData folder. Hope this helps.
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Question owner

I am using Firefox 69.0.3 and trying to save the bookmarks to my Downloads folder or any other folder. The html or json files are not being created there at all. The only files created are lnk files in the AppData folder according to the Everything file search program.

I am using Firefox 69.0.3 and trying to save the bookmarks to my Downloads folder or any other folder. The html or json files are not being created there at all. The only files created are lnk files in the AppData folder according to the Everything file search program.
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Question owner

I am using Firefox 69.0.3 and trying to save the bookmarks to my Downloads folder or any other folder. The html or json files are not being created there at all. The only files created are lnk files in the AppData folder according to the Everything file search program. You can see what I am doing in the attached video.

I am using Firefox 69.0.3 and trying to save the bookmarks to my Downloads folder or any other folder. The html or json files are not being created there at all. The only files created are lnk files in the AppData folder according to the Everything file search program. You can see what I am doing in the attached video.

Modified by john999dillman

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