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saved logins disappeared

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hello

since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem with Firefox profile (but error message doesn't show up fully so hard to see what is wrong).

Via shadowexplorer, I was able to export the following files from previous system recovery backups: key3.db key4.db & logins.json .

If I copy these to a new (or existing profile), the logins.json file is renamed to logins.json.corrupt

I have seen that there was a similar problem with AVG-users, but I run Comodo internet security premium...

Any clues how to retrieve the logins??

thx in advance!

hello since last week, my saved logins have disappared. I tried with a win10 system recovery (there were 2 timestamps available): both didn't work, linked to a problem with Firefox profile (but error message doesn't show up fully so hard to see what is wrong). Via shadowexplorer, I was able to export the following files from previous system recovery backups: key3.db key4.db & logins.json . If I copy these to a new (or existing profile), the logins.json file is renamed to logins.json.corrupt I have seen that there was a similar problem with AVG-users, but I run Comodo internet security premium... Any clues how to retrieve the logins?? thx in advance!
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FredMcD
  • Top 10 Contributor
4257 solutions 59608 answers

Reboot the computer. Any help?


The files that store your login data are; key4.db & logins.json The key3.db file is no longer used.

Note: the files must have the same creation date or they will fail.


Password:Recovery:Restore:Export https://www.ghacks.net/2018/07/18/how-to-export-firefox-passwords-in-firefox-57/ ++++++++++++++++++++++++++++++++++++ http://www.nirsoft.net/utils/passwordfox.html (Win) PasswordFox v1.58 - Extract the usernames/passwords stored in Firefox Copyright (c) 2008 - 2017 Nir Sofer

Note: Some anti-virus show false positive. ++++++++++++++++++++++++++++++++++ Easily export your passwords from Firefox. https://github.com/kspearrin/ff-password-exporter

Export your passwords from Firefox in a portable CSV or JSON format. It works on Windows, macOS, and Linux. +++++++++++++++++++++++++++++++++++ 3 Tools to Decrypt and Recover Passwords Saved in Firefox • Raymond CC https://www.raymond.cc/blog/how-to-find-hidden-passwords-in-firefox/ +++++++++++++++++++++++++++++++++++ https://www.ghacks.net/2018/07/18/how-to-export-firefox-passwords-in-firefox-57/ ++++++++++++++++++++++++++++++++++++ https://github.com/kspearrin/ff-password-exporter ++++++++++++++++++++++++++++++++++++ If you don't find a third party script or program you can trust, you can run a script in Firefox's Browser Console to spit out the list in CSV or JSON format. For example:

JSON file: https://support.mozilla.org/questions/1258644

CSV: https://support.mozilla.org/questions/1253828 (copy/paste from console)

Reboot the computer. Any help? The files that store your login data are; key4.db & logins.json The key3.db file is no longer used. Note: the files must have the same creation date or they will fail. Password:Recovery:Restore:Export https://www.ghacks.net/2018/07/18/how-to-export-firefox-passwords-in-firefox-57/ ++++++++++++++++++++++++++++++++++++ http://www.nirsoft.net/utils/passwordfox.html (Win) PasswordFox v1.58 - Extract the usernames/passwords stored in Firefox Copyright (c) 2008 - 2017 Nir Sofer Note: Some anti-virus show false positive. ++++++++++++++++++++++++++++++++++ Easily export your passwords from Firefox. https://github.com/kspearrin/ff-password-exporter Export your passwords from Firefox in a portable CSV or JSON format. It works on Windows, macOS, and Linux. +++++++++++++++++++++++++++++++++++ 3 Tools to Decrypt and Recover Passwords Saved in Firefox • Raymond CC https://www.raymond.cc/blog/how-to-find-hidden-passwords-in-firefox/ +++++++++++++++++++++++++++++++++++ https://www.ghacks.net/2018/07/18/how-to-export-firefox-passwords-in-firefox-57/ ++++++++++++++++++++++++++++++++++++ https://github.com/kspearrin/ff-password-exporter ++++++++++++++++++++++++++++++++++++ If you don't find a third party script or program you can trust, you can run a script in Firefox's Browser Console to spit out the list in CSV or JSON format. For example: JSON file: https://support.mozilla.org/questions/1258644 CSV: https://support.mozilla.org/questions/1253828 (copy/paste from console)
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Question owner

hi

after reboot: same thing. FF password exporter gives error: file is not a database

creation date of key4.db & login.json is identical

any ideas???

thx & regards Kenny

hi after reboot: same thing. FF password exporter gives error: file is not a database creation date of key4.db & login.json is identical any ideas??? thx & regards Kenny
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FredMcD
  • Top 10 Contributor
4257 solutions 59608 answers
Look on your desktop. Do you see a folder called; '''Old Firefox?''' Look inside. Look for the folder with the latest creation date. https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible
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FredMcD
  • Top 10 Contributor
4257 solutions 59608 answers
https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible http://kb.mozillazine.org/Profile_folder_-_Firefox#Navigating_to_the_profile_folder https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles Type '''about:profiles'''<enter> in the address bar. How many profiles are listed? How many should be there? Also, open the profile folder in your file explorer.
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Question owner

hello

no folder "old firefox"

I have several profiles in the meanwhile, because I tried downgrading to older FF versions to check whether that would solve the problem (as some reported this as a solution): in none of the profiles I can retrieve the saved logins. As soon as I copy the 2 files coming from shadowexplorer to a new (or existing profile), the logins.json file is renamed to logins.json.corrupt

hello no folder "old firefox" I have several profiles in the meanwhile, because I tried downgrading to older FF versions to check whether that would solve the problem (as some reported this as a solution): in none of the profiles I can retrieve the saved logins. As soon as I copy the 2 files coming from shadowexplorer to a new (or existing profile), the logins.json file is renamed to logins.json.corrupt
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FredMcD
  • Top 10 Contributor
4257 solutions 59608 answers

logins.json and key3.db [v58+]key4.db : These are the password files. Copy Both !

Also, both require the same creation date.

'''logins.json''' and '''key3.db''' [v58+]'''key4.db''' : These are the password files. '''Copy Both ! ''' Also, both require the same creation date.
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Question owner

all 3 have the same creation date. But from the moment that I copy them and start up FF, the logins.json is renamed into "logins.json.corrupt"

regards

all 3 have the same creation date. But from the moment that I copy them and start up FF, the logins.json is renamed into "logins.json.corrupt" regards
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FredMcD
  • Top 10 Contributor
4257 solutions 59608 answers

Password:Recovery:Restore:Export https://www.ghacks.net/2018/07/18/how-to-export-firefox-passwords-in-firefox-57/ ++++++++++++++++++++++++++++++++++++ http://www.nirsoft.net/utils/passwordfox.html (Win) PasswordFox v1.58 - Extract the usernames/passwords stored in Firefox Copyright (c) 2008 - 2017 Nir Sofer

Note: Some anti-virus show false positive. ++++++++++++++++++++++++++++++++++ Easily export your passwords from Firefox. https://github.com/kspearrin/ff-password-exporter

Export your passwords from Firefox in a portable CSV or JSON format. It works on Windows, macOS, and Linux. +++++++++++++++++++++++++++++++++++ 3 Tools to Decrypt and Recover Passwords Saved in Firefox • Raymond CC https://www.raymond.cc/blog/how-to-find-hidden-passwords-in-firefox/ +++++++++++++++++++++++++++++++++++ https://www.ghacks.net/2018/07/18/how-to-export-firefox-passwords-in-firefox-57/ ++++++++++++++++++++++++++++++++++++ https://github.com/kspearrin/ff-password-exporter ++++++++++++++++++++++++++++++++++++ If you don't find a third party script or program you can trust, you can run a script in Firefox's Browser Console to spit out the list in CSV or JSON format. For example:

JSON file: https://support.mozilla.org/questions/1258644

CSV: https://support.mozilla.org/questions/1253828 (copy/paste from console)

Password:Recovery:Restore:Export https://www.ghacks.net/2018/07/18/how-to-export-firefox-passwords-in-firefox-57/ ++++++++++++++++++++++++++++++++++++ http://www.nirsoft.net/utils/passwordfox.html (Win) PasswordFox v1.58 - Extract the usernames/passwords stored in Firefox Copyright (c) 2008 - 2017 Nir Sofer Note: Some anti-virus show false positive. ++++++++++++++++++++++++++++++++++ Easily export your passwords from Firefox. https://github.com/kspearrin/ff-password-exporter Export your passwords from Firefox in a portable CSV or JSON format. It works on Windows, macOS, and Linux. +++++++++++++++++++++++++++++++++++ 3 Tools to Decrypt and Recover Passwords Saved in Firefox • Raymond CC https://www.raymond.cc/blog/how-to-find-hidden-passwords-in-firefox/ +++++++++++++++++++++++++++++++++++ https://www.ghacks.net/2018/07/18/how-to-export-firefox-passwords-in-firefox-57/ ++++++++++++++++++++++++++++++++++++ https://github.com/kspearrin/ff-password-exporter ++++++++++++++++++++++++++++++++++++ If you don't find a third party script or program you can trust, you can run a script in Firefox's Browser Console to spit out the list in CSV or JSON format. For example: JSON file: https://support.mozilla.org/questions/1258644 CSV: https://support.mozilla.org/questions/1253828 (copy/paste from console)
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cor-el
  • Top 10 Contributor
  • Moderator
17534 solutions 158534 answers

The logins.json and key4.db files do come from the same Windows System Restore point ?

You do not need key.3 db unless this is a very old restore point and in that case you need to remove an existing key4.db file.

The logins.json and key4.db files do come from the same Windows System Restore point ? You do not need key.3 db unless this is a very old restore point and in that case you need to remove an existing key4.db file.
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Question owner

yes, logins.json & key4.db come from the same restore point and have same creation date... And from the moment that I try to work in another profile, the logins.json gets corrupt. (and logins are not saved).

in the meanwhile, I have 6 profiles and in all the logins.json is renamed logins.json.corrupt

yes, logins.json & key4.db come from the same restore point and have same creation date... And from the moment that I try to work in another profile, the logins.json gets corrupt. (and logins are not saved). in the meanwhile, I have 6 profiles and in all the logins.json is renamed logins.json.corrupt
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cor-el
  • Top 10 Contributor
  • Moderator
17534 solutions 158534 answers

You can boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect.

You can boot the computer in Windows Safe Mode with network support (press F8 on the boot screen or hold down the Shift key) to see if that has effect. *https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/ *https://www.7tutorials.com/4-ways-boot-safe-mode-windows-10
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